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Author Topic: (855) ride-pre  (Read 12410 times)

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Taylor 22

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(855) ride-pre
« on: March 12, 2014, 10:12:13 AM »

Hey every one..
Our (855) 743-3773 that's (855) ride pre is up and running!!!
This is the number to call for customer service questions, or reach me by email at info@ridepre.com.

Thanks and I look forward to assisting you the best I can.   T
« Last Edit: November 14, 2014, 04:13:47 PM by JRA »
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Taylor Wells
PRE CSR
(855)RIDE-PRE

'15 r6 #22
'03 yz250f #22
'01 xr100 #22

Taylor 22

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Re: (855) ride-pre
« Reply #1 on: March 12, 2014, 10:18:04 AM »

The permanent (855)ride-pre is up, that's (855) 743-3773 for Friday 3/14/14 registration and future "customer service" needs. Thanks.          T
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Taylor Wells
PRE CSR
(855)RIDE-PRE

'15 r6 #22
'03 yz250f #22
'01 xr100 #22

Tim311

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Re: (855) ride-pre
« Reply #2 on: March 12, 2014, 10:18:49 AM »

?
What are the official hours for Customer Service?
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Tim311

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Re: (855) ride-pre
« Reply #3 on: March 12, 2014, 10:27:13 AM »

?  What are the official hours for customer service?
Thanks
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Taylor 22

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Re: (855) ride-pre
« Reply #4 on: March 12, 2014, 10:31:23 AM »

Good question!!  Since this is our first event "registration" and I will be doing it manually until the system is up. It is important to me to get every one signed up I will be available from 10:00 am to 8:00pm. You are welcome to call or email anytime, if I do not answer, please leave a message, and I WILL get back to you.
As we are just getting started I appreciate your patience.

After the VIR north event 4/7/14 I will adjust the hours as needed.
Thank you for supporting PRE.         T
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Taylor Wells
PRE CSR
(855)RIDE-PRE

'15 r6 #22
'03 yz250f #22
'01 xr100 #22

Taylor 22

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Re: (855) ride-pre
« Reply #5 on: March 12, 2014, 10:33:08 AM »

10:00am to 8:00pm starting Friday 3/14/14
Doing the best I can til then.  Thanks again.     T
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Taylor Wells
PRE CSR
(855)RIDE-PRE

'15 r6 #22
'03 yz250f #22
'01 xr100 #22

Taylor 22

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Re: (855) ride-pre
« Reply #6 on: March 12, 2014, 10:38:14 AM »

For the first event "registration" 10:00am to 8:00pm starting Friday 3/14/14.
I will adjust the hours after this event.
You can always leave a message or email and I WILL get back to you.
Thanks for supporting PRE.       T
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Taylor Wells
PRE CSR
(855)RIDE-PRE

'15 r6 #22
'03 yz250f #22
'01 xr100 #22

motorkas

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Re: (855) ride-pre
« Reply #7 on: March 12, 2014, 11:56:35 AM »

Hey Taylor,

Awesome job with everything!!!!!!! :adore: :adore: :adore:

Honestly asking this to try to make Friday easier on you - what information do you need in email? Also, if signing multiple people up - is it cool to put all their info in one email or would you like separate emails.   I can put the event date and name of the rider in each subject heading if that helps as well.  Once again, hopefully not adding to the burden, just trying to see how you'd like it streamlined. . . ;)
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Re: (855) ride-pre
« Reply #8 on: March 12, 2014, 12:09:57 PM »

 :agree: what he said. If email makes it easier for you. If not I am calling at 10:00:01sec am friday
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Nick "uno" Munson

Taylor 22

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Re: (855) ride-pre
« Reply #9 on: March 12, 2014, 12:46:58 PM »

No problem,  I will have the fill out info posted up sometime Thursday 3/13/14. I am not sure what it will require but ( I THINK) it will be a standard form,  name, address,contact info, payment info and the like.
I don't think it would be a problem to sign up more than one at a time if all that info can be provided for every one who plans to ride.

Nick, right now I can't really say what would be easier??
If I have the email set up it might be easier for me to do it that way?? ( the vorizon jet pack thing is charging as I'm typing so it email will be up soon and I will have better access to help.    T
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Taylor Wells
PRE CSR
(855)RIDE-PRE

'15 r6 #22
'03 yz250f #22
'01 xr100 #22

TehK

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Re: (855) ride-pre
« Reply #10 on: March 12, 2014, 12:55:31 PM »

My understanding was that we would be filling out an online form, and then you would be calling us (in the order received) for payment.  Which means... we should not be calling or emailing you directly for Friday's registration, right?
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I #256
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Taylor 22

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Re: (855) ride-pre
« Reply #11 on: March 12, 2014, 01:45:08 PM »

As of right now I don't have online sign up. I am waiting for this thing to charge so I hope to have it up and running by Friday 3/14/14.
The email and phone number are working so for back up .
I will post all the details as I get them set in place.   T
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Taylor Wells
PRE CSR
(855)RIDE-PRE

'15 r6 #22
'03 yz250f #22
'01 xr100 #22

Taylor 22

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Re: (855) ride-pre
« Reply #12 on: March 12, 2014, 01:52:09 PM »

Thanks for your patience.
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Taylor Wells
PRE CSR
(855)RIDE-PRE

'15 r6 #22
'03 yz250f #22
'01 xr100 #22

JRA

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Re: (855) ride-pre
« Reply #13 on: March 12, 2014, 03:09:32 PM »

My understanding was that we would be filling out an online form, and then you would be calling us (in the order received) for payment.  Which means... we should not be calling or emailing you directly for Friday's registration, right?

That is the way it will work. We have an online form set up that you will fill out and click submit. Taylor will then call you to take your payment.
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John Allen
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PRE Track Days
john dot allen at ridepre dot com

Quickone4u

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Re: (855) ride-pre
« Reply #14 on: March 12, 2014, 03:27:04 PM »

That is the way it will work. We have an online form set up that you will fill out and click submit. Taylor will then call you to take your payment.

Where will this form be located? Just want to make sure I don't miss it and can get everything sent in a timely manner. Thanks!
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Mike R.
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