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Author Topic: PRE Customer Service- Taylor Wells Head Honcho  (Read 29360 times)

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Taylor 22

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Re: PRE Customer Service- Taylor Wells Head Honcho
« Reply #75 on: February 21, 2016, 12:59:53 PM »

Thx guy's!!!   :thumbup:   T
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Taylor Wells
PRE CSR
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'15 r6 #22
'03 yz250f #22
'01 xr100 #22

meowculpa

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Re: PRE Customer Service- Taylor Wells Head Honcho
« Reply #76 on: February 21, 2016, 02:15:44 PM »

Could've sworn that it was glitchy yesterday.. But today, it worked like a charm.
Be seeing everyone in May / June. July dates do not have the add to cart option..(Geez! I hope I'm not wrong, again! lol)
Cheers. Many thanks in resolving my problems. :)
 
Couple of suggestions on the ridepre website:
 (if it can be incorporated, great. If not, no big deal)
 - would be useful if there is an "add the whole weekend" option.
 - Quantity box on an individual trackday is confusing. (Thought a rider/member could only buy 1 spot for a day)
 - Would like a return to remaining events button from the cart page. (saves multiple clicks)
 - Once a member adds an even to the cart, if it falls off the event list, it'd save them from clicking on the same event twice..
« Last Edit: February 21, 2016, 02:22:52 PM by meowculpa »
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S/S # 47: Malpractice Makes Perfect!
08 CBR 600RR (A & B)

JRA

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Re: PRE Customer Service- Taylor Wells Head Honcho
« Reply #77 on: February 22, 2016, 07:02:24 AM »

It was working fine yesterday but now I'm seeing some problems. This has to be related to some recent updates to the software. We'll get it figured out pretty quickly, but in the meantime if anybody has any issues trying to register just let us know and we'll take care of it for you.
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John Allen
Co-Founder/President
PRE Track Days
john dot allen at ridepre dot com

JRA

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Re: PRE Customer Service- Taylor Wells Head Honcho
« Reply #78 on: February 27, 2016, 11:53:16 AM »

I don't think this caused any major issues for anyone because people have continued to register since last weekend when these problems were first noticed. It looks like some of the issues weren't universal, and things were working pretty much normally in some browsers, but not so much in others. Anyway, I believe everything is now back to normal and functioning properly. If anyone notices any other problems please let us know.
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John Allen
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PRE Track Days
john dot allen at ridepre dot com

seasnake

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Re: PRE Customer Service- Taylor Wells Head Honcho
« Reply #79 on: May 04, 2016, 07:14:47 PM »

Thanks for the help today Taylor!  I'm ready for the 23rd :thumbup:
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Stupid is supposed to hurt

Dave Miller
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VIR Patriot Clockwise
« Reply #80 on: July 16, 2016, 05:31:24 AM »

I received a notice from another org that they'll be running Patriot clockwise.  Has VIR changed the curbing to allow this configuration or is this a misprint from the other org.  I'd just like some confirmation from someone in the know.  If it's true, is PRE going to follow suit?   
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ADVRacer
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RocketDan

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Re: PRE Customer Service- Taylor Wells Head Honcho
« Reply #81 on: July 16, 2016, 07:23:24 AM »

I don't know if the curbing has been changed but A couple other orgs have run it in both directions. Since the curbs were originally put in. I didn't ride it that direction so no clue how safe it felt.
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JRA

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Re: PRE Customer Service- Taylor Wells Head Honcho
« Reply #82 on: July 20, 2016, 07:10:57 AM »

I'll look into it, but to my knowledge only paving work on the full course was taking place and not any curbing work. Assuming no changes to the curbing they won't be allowed to run Patriot clockwise. I know it's happened earlier this year, but I was told it won't happen again.
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John Allen
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PRE Track Days
john dot allen at ridepre dot com

JRA

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Re: PRE Customer Service- Taylor Wells Head Honcho
« Reply #83 on: July 20, 2016, 07:29:44 AM »

They will not be running clockwise is what I was told.
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John Allen
Co-Founder/President
PRE Track Days
john dot allen at ridepre dot com

haf2race

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Re: PRE Customer Service- Taylor Wells Head Honcho
« Reply #84 on: September 09, 2016, 10:28:52 AM »

I meet Taylor and the crew last night at Cyclegear in Gastonia. Great guys. cant wait to ride with them at CMP.
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spiderman636

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Re: PRE Customer Service- Taylor Wells Head Honcho
« Reply #85 on: September 09, 2016, 01:26:19 PM »

I meet Taylor and the crew last night at Cyclegear in Gastonia. Great guys. cant wait to ride with them at CMP.
I just posted of Facebook asking about this.  I had every intention of going but didn't know when it was.

Me and a couple friends will be at cmp too.  See ya there.
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WhiteCr

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Re: PRE Customer Service- Taylor Wells Head Honcho
« Reply #86 on: May 10, 2017, 01:02:48 PM »

Shout out to Taylor for helping me out, got a new phone and was trying to set the account up on it. Locked myself out. Only a few minutes after reaching the contract email off the site. Taylor emailed me back and called tho I missed it and  set me up with a new password so I may purchase more track days... Great job Man!!! :clap:
Awesome Customer service  :thumbup:
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Clayton
OTP Racing #00
Intermediate
Street: 2014 GSXR 600
Track: 2015 GSXR 600
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